These hands-on webinars are aimed at enabling veterinary professionals to use design thinking principles for tackling challenges and problems within their everyday practice.

There will be three (webinar 2 will have a lunch-time and evening session available) interactive webinars commencing from March 2022 covering the following topics:

• Webinar 1: Design Thinking – Manage client expectations, prototype session, Thursday, 31 March from 12:30pm.
• Webinar 2: Design Thinking – Innovating your clients veterinary experience, Wednesday, 8 June from 12.30 pm and 7 pm
• Webinar 3: Design Thinking -Making client interaction skills seen as a valuable investment for both employee and employer alike? Thursday, 21 September from 12.30 pm